We want you to be completely satisfied with your purchase from us. If for any reason you are not satisfied with your order, we offer a straightforward refund policy to ensure your peace of mind. Please review our refund policy below:

1. Eligibility for Refunds:

   • To be eligible for a refund, items must be returned in their original condition, unused, and with any tags still attached.

   • Refunds are offered within 30 days of the delivery date.

2. Refund Process:

   • To initiate a refund, please contact our customer support team within the specified timeframe.

   • Provide your order number and a brief explanation of the reason for the return.

   • Our customer support team will guide you through the return process and provide you with a return authorization if necessary.

3. Return Shipping:

   • Customers are responsible for the cost of return shipping unless the return is due to a mistake on our part or a defective product.

   • We recommend using a trackable shipping service and obtaining a shipping receipt for your records.

4. Refund Method:

   • Refunds will be issued to the original payment method used for the purchase.

   • Please allow 30 business days for the refund to be processed and reflected in your account after we have received the returned item.

5. Partial Refunds:

   • In some cases, partial refunds may be granted for items that are returned in a condition that is not fully resalable, such as missing tags or damaged packaging.

   • The amount of the partial refund will be determined on a case-by-case basis.

6. Non-Refundable Items:

   • Certain items may not be eligible for refunds due to hygiene reasons or other restrictions.

   • These items will be clearly marked as non-refundable on our website.

7. Refunds for Promotional or Sale Items:

   • Refunds will be issued for promotional or sale items at the discounted price paid at the time of purchase.

   • If a promotional or sale item is returned, the refund amount will reflect any discounts applied.

8. Damaged or Defective Items:

   • If you receive a damaged or defective item, please contact us immediately with photos of the item and its packaging.

   • We will arrange for a replacement or refund as soon as possible, at no additional cost to you.

9. Refund Policy Updates:

   • We reserve the right to update or modify our refund policy at any time without prior notice.

   • Any changes to our refund policy will be communicated on our website and through email notifications.

If you have any questions or concerns regarding our refund policy, please feel free to reach out to our customer support team for assistance. Your satisfaction is our top priority, and we are here to help!

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